HOW & WHY WE COLLECT AND USE YOUR INFORMATION
When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address, date of birth, phone number and email address. Our lawful basis for collecting your data is for legitimate interests i.e. we use the personal information you provide us: (a) to provide our products and services to you, including sharing necessary information with our courier service; (b) to verify that you are over 18; (c) to process your payment for the products; and (d) if you opt in, to inform you about similar products that we provide and to send you our newsletter (but you may stop receiving this at any time by contacting us). Your personal information will not be shared with third parties except where the law requires us to do so. When you browse our website we also automatically receive your computer’s internet protocol (IP) address to help us learn about your browser and operating system. Depending on how you interact with us, we may use Stripe, Squarespace, Shopify, MailChimp, HubSpot, Facebook and/or our own data storage databases to store your data. All data is stored behind a secure firewall.
When you click on links on our Site, they may direct you away from our Site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.
We take reasonable precautions and follow industry best practices to make sure your personal information is not inappropriately lost, misused, accessed, disclosed, altered or destroyed. If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with an AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.
The cookies we use fall into four categories
Strictly Necessary Cookies. These cookies are essential to enable you to use the basic features of our website.
Performance Cookies. These collect anonymous information about how visitors use our website (also known as web analytics). For example, which pages they visit and how often they visit them. The anonymous data is used to improve our website and services.
Functionality Cookies. These cookies allow our website to remember changes you’ve made to web pages that you can customise. The information collected may be anonymised and cannot be used to track your browsing activity elsewhere.
Targeting or advertising Cookies. These cookies collect information about your browsing habits in order to make advertising relevant to you and your interests. We may display interest-based adverts to you when you’re using Facebook or other social media platforms, through information provided by the Facebook Pixel tool. This tool allows us to personalise our adverts based on your shopping experience with us. We do not share any of your personal information, including your shopping history, with Facebook.
QUESTIONS AND CONTACT INFORMATION
If you would like to exercise any of your rights under the General Data Protection Regulation (GDPR) (which include accessing, amending or erasing the data we hold about you), register a complaint, or simply want more information, please contact our Data Protection Officer, Christopher Jaume, at firstname.lastname@example.org. Alternatively call us on +44 (0)1347 808232.