When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address, date of birth, phone number and email address. Our lawful basis for collecting your data is for legitimate interests i.e. we use the personal information you provide us: (a) to provide our products and services to you, including sharing necessary information with our courier service; (b) to verify that you are over 18; (c) to process your payment for the products; and (d) if you opt in, to inform you about similar products that we provide and to send you our newsletter (but you may stop receiving this at any time by contacting us). Your personal information will not be shared with third parties except where the law requires us to do so. When you browse our website we also automatically receive your computer’s internet protocol (IP) address to help us learn about your browser and operating system. Depending on how you interact with us, we may use Stripe, Squarespace, Shopify, MailChimp, HubSpot, Facebook and/or our own data storage databases to store your data. All data is stored behind a secure firewall.


Stripe stores your credit card data if you choose a direct payment gateway to complete your purchase. Credit card data is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction, after which it is deleted. All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands including Visa, Mastercard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers. For more insight, you may read Stripe’s Services Agreement or Privacy Policy.


In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us. However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions. We recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers. In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located. Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms and Conditions.

When you click on links on our Site, they may direct you away from our Site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.


We take reasonable precautions and follow industry best practices to make sure your personal information is not inappropriately lost, misused, accessed, disclosed, altered or destroyed. If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with an AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.


"Cookies" are small pieces of information sent by a web server to a web browser, which enables the server to collect information from the browser. We use cookies for a number of purposes, for instance to provide the mechanisms for online shopping and to enable traffic monitoring. Visitors of the site are sent anonymous cookies to keep track of their browsing patterns and build up a demographic profile. If you wish to opt-out of our placing cookies onto your computer or device, please adjust your internet browser's settings to restrict cookies as detailed in your internet browser's help menu. You may also wish to delete cookies which have already been placed. For instructions on how to do this, please consult your internet browser’s help menu. This may restrict the online services you can use.

The cookies we use fall into four categories

  • Strictly Necessary Cookies. These cookies are essential to enable you to use the basic features of our website.

  • Performance Cookies. These collect anonymous information about how visitors use our website (also known as web analytics). For example, which pages they visit and how often they visit them. The anonymous data is used to improve our website and services.

  • Functionality Cookies. These cookies allow our website to remember changes you’ve made to web pages that you can customise. The information collected may be anonymised and cannot be used to track your browsing activity elsewhere.

  • Targeting or advertising Cookies. These cookies collect information about your browsing habits in order to make advertising relevant to you and your interests. We may display interest-based adverts to you when you’re using Facebook or other social media platforms, through information provided by the Facebook Pixel tool. This tool allows us to personalise our adverts based on your shopping experience with us. We do not share any of your personal information, including your shopping history, with Facebook.


We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.


If you would like to exercise any of your rights under the General Data Protection Regulation (GDPR) (which include accessing, amending or erasing the data we hold about you), register a complaint, or simply want more information, please contact our Data Protection Officer, Christopher Jaume, at Alternatively call us on +44 (0)1347 808232.